[global science and technology reported Zhou Tao] today, SAIC announced the network to buy goods seven days no reason to return the implementation approach and to the public for comments. "Draft" clear, online commodity sellers should perform seven days no reason to return obligations. The operators sell goods by television, telephone, mail order, reference to these measures. The measures shall come into force as of March 15, 2017.
"draft" does not apply to seven days no reason to return goods made provisions, including: consumer made goods; perishable goods; consumer online download or unpacking of audio and video products, computer software and other digital products; the delivery of newspapers, periodicals, change the nature of the goods; to affect personal safety or the life and health of the goods after the easy unpacking; activation or derogatory commodity value larger after the trial; the sale of goods have expressly near the shelf life of goods, defective.
in addition, the draft also provides consumers to return goods should be intact. Goods can maintain the original quality, function, the goods themselves, accessories, trademarks and other complete, as a commodity intact. Consumers need to open the commodity packaging based on the inspection needs, or to determine the quality of the product, the function of the reasonable adjustment does not affect the integrity of the goods. "The draft" pointed out that, beyond the quality and function of commodity inspection and confirmed to use commodities, resulting in commercial value from large, as the product is not good. Specific criteria are as follows: one is the food, medicines, health products, cosmetics, medical equipment, health supplies, office supplies, automotive supplies: a one-time sealing packaging is damaged; two is the electronic appliances: unauthorized repair, alteration, destruction, alteration of compulsory product certification marks, labels, instructions the machine serial number, is difficult to restore the appearance of class marks, or activation, authorization information and reasonable personal use of data such as data retention using traces; three is the clothing, shoes and hats, bags, toys, textiles, Home Furnishing: trademark, logo was cut off, contaminated, damaged goods.
on the return process, the draft stipulates that consumers choose no reason to return the goods should be received within seven days from the date of the sale of goods issued notice to the seller. Seven days from the receipt of goods the day after the start of consumers. The Seller shall return the commodity price paid to the consumer within seven days from the date of receipt of the returned goods.
"draft" clearly pointed out that the method of payment of the purchase of goods by way of payment. If the operator and the consumer otherwise agree, the agreement. When using a variety of ways to pay for the purchase of goods, the general should be paid in accordance with the proportion of various ways to refund. Except for the explicit consent of the consumer, the seller of the goods on the Internet shall not specify any other refund method.
consumers with integral, vouchers, coupons and other forms of payment, the seller of goods in the consumer network should return of goods in phase >